Effective Date: 1/1/2026

Alia Seffar INC. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website client.mykbagency.com or engage with our programs, services, events, or communications. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways, including:

1. Personal Data

Information that you voluntarily provide to us, such as your name, email address, phone number, mailing address, payment information, and other identifiable information when you submit forms, request services, register for events, subscribe to communications, or contact us.

2. Usage Data

Information about your interactions with our website, including IP address, browser type, device type, operating system, referral URLs, and pages viewed. This information helps us understand usage patterns and improve functionality and user experience.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to analyze trends, administer the website, and enhance user experience. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide Services

To process applications, service requests, purchases, and payments, and to deliver therapy-related resources, educational content, and related services.

2. To Communicate With You

To send transactional messages such as confirmations, scheduling updates, requested information, and service-related notices, and—where consent is provided—marketing or educational communications.

3. To Improve Our Offerings
To analyze trends, evaluate engagement, and enhance the quality of our website, resources, and services.

4. To Ensure Legal & Platform Compliance

To comply with applicable laws, regulations, carrier requirements (including A2P 10DLC), and to protect against unauthorized, fraudulent, or abusive activity.

SMS & Mobile Communications

If you provide your mobile phone number and opt in, Alia Seffar INC. may send transactional and/or marketing SMS messages depending on your consent preferences.

Transactional messages may include confirmations, reminders, requested resources, and service-related logistics.

Marketing or educational messages may include insights, program updates, event invitations, or professional resources, sent only with explicit opt-in consent.

Message frequency varies. Message & data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

Alia Seffar INC. does not sell, rent, or share mobile opt-in data or consent with third parties for marketing or promotional purposes.

How We Share Your Information

We do not sell, rent, or share your personal or mobile information with third parties or affiliates for marketing purposes. We may share information only in the following limited circumstances:

1. With Service Providers

Trusted third-party vendors who perform services on our behalf (such as payment processing, email delivery, SMS delivery, analytics, or technical support). These providers are granted access only to the information necessary to perform their services and are contractually obligated to maintain confidentiality.

2. For Legal or Regulatory Purposes

When required to comply with applicable laws, legal processes, carrier regulations, or governmental requests.

3. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage can be guaranteed to be 100% secure.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

1. Access & Correction – Request access to or correction of your personal data.

2. Data Portability – Request a copy of your data in a structured, machine-readable format.

3. Deletion – Request deletion of your personal information, subject to legal obligations.

4. Opt-Out – Unsubscribe from marketing communications at any time via email links or SMS STOP commands.

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. Alia Seffar INC. is not responsible for the content, policies, or practices of third parties. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version on our website. Your continued use of our services constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Alia Seffar INC.

Phone: +1 786-998-9269
Email: [email protected]
Website: client.mykbagency.com/
Address: 1027-770, Notre-Dame West, Montreal Quebec H3C 1J5 Canada

By using our website and services, you consent to this Privacy Policy.